Privacy Policy

1. Overview

This Privacy Policy explains how Menu Dive collects, uses, and shares information when you use our services. By using Menu Dive, you agree to this policy.

2. Information We Collect

Account information: email address, password (stored as a secure hash), and billing details handled by our payment processor. Business information: restaurant names, menus, dietary labels, and any content you upload or create. Usage data: log data, device identifiers, and interactions with the service. Support data: communications you send to us.

3. How We Use Information

We use information to provide and improve the service, process payments, deliver emails, generate menu pages, and support customers. We may also use data to monitor performance, prevent abuse, and comply with legal requirements.

4. Legal Bases

Where applicable, we process information based on contractual necessity, legitimate interests, consent, and legal obligations. You may withdraw consent at any time where consent is the basis.

5. Sharing and Disclosure

We share information with service providers who help us operate the platform, including hosting, analytics, email delivery, and payment processing. We may disclose information to comply with law, protect rights, or respond to valid legal requests. We do not sell your personal information.

6. Payment Processing

Payments are processed by third-party providers. We do not store full payment card numbers. Refer to the payment provider's privacy policy for details on their data handling.

7. Email Communications

We send transactional emails related to account activity, security, and billing. You may opt out of non-essential marketing emails by using the unsubscribe link or contacting support.

8. Cookies and Analytics

We use cookies and similar technologies to maintain sessions, improve performance, and understand usage patterns. You can control cookies through your browser settings, but some features may not work properly without them.

9. Data Retention

We retain data for as long as your account is active or as needed to provide the service. We may keep certain data to comply with legal obligations, resolve disputes, or enforce agreements. You may request deletion of your account data, subject to legal requirements.

10. Security

We implement reasonable security measures to protect your information. However, no system can be guaranteed to be 100 percent secure.

11. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data. To exercise these rights, contact us at [email protected].

12. International Transfers

We may process and store information in countries other than your own. We take steps to protect your data when it is transferred internationally.

13. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the effective date. Continued use of the service after changes take effect constitutes acceptance.

14. Contact

For questions about this Privacy Policy, contact [email protected].